Terms

1. SCOPE

THESE TERMS AND CONDITIONS (T&C) APPLY TO ALL BUSINESS RELATIONSHIPS BETWEEN POLPI BY SOPHIE EGGENBERGER (HEREAFTER REFERRED TO AS "POLPI") AND ITS CUSTOMERS. THE VERSION VALID AT THE TIME OF THE CONTRACT CONCLUSION IS APPLICABLE.

2. OFFER AND CONTRACT CONCLUSION

A. THE PRODUCT PRESENTATION IN THE ONLINE SHOP DOES NOT REPRESENT A LEGALLY BINDING OFFER BUT AN INVITATION TO ORDER.

B. BY CLICKING THE «ORDER» BUTTON, THE CUSTOMER SUBMITS A BINDING ORDER FOR THE GOODS IN THE SHOPPING CART. THE CONTRACT IS CONCLUDED WHEN POLPI ACCEPTS THE ORDER WITH AN ORDER CONFIRMATION VIA EMAIL IMMEDIATELY AFTER RECEIPT OF THE ORDER.

3. PRICES AND PAYMENT TERMS

A. THE STATED PRICES ARE FINAL PRICES IN SWISS FRANCS (CHF). INVOICING IS DONE WITHOUT VAT AS POLPI IS NOT SUBJECT TO VAT.

B. IN ADDITION TO THE STATED PRICES, POLPI CHARGES SHIPPING COSTS, WHICH WILL BE COMMUNICATED TO THE CUSTOMER BEFORE THE ORDER IS PLACED. ORDERS ABOVE 250 FR. QUALIFY FOR FREE SHIPPING.

C. PAYMENT CAN BE MADE IN ADVANCE, BY CREDIT CARD, OR VIA TWINT. THE PURCHASE PRICE IS DUE IMMEDIATELY UPON CONTRACT CONCLUSION.

4. DELIVERY TERMS

A. DELIVERY IS MADE EXCLUSIVELY WITHIN SWITZERLAND.

B. UNLESS OTHERWISE STATED, THE DELIVERY TIME IS APPROXIMATELY 2-3 BUSINESS DAYS.

C. IF A PRODUCT IS NOT AVAILABLE, THE CUSTOMER WILL BE INFORMED
IMMEDIATELY. PAYMENTS ALREADY MADE WILL BE REFUNDED PROMPTLY.

5. WARRANTY AND GUARANTEE

A. STATUTORY WARRANTY RIGHTS APPLY.

B. THE GUARANTEE IS PROVIDED ACCORDING TO LEGAL PROVISIONS. IN THE CASE OF DEFECTS DURING THE STATUTORY WARRANTY PERIOD, THE CUSTOMER HAS THE LEGAL RIGHT TO FULFILLMENT (REMEDIATION OR REPLACEMENT) AND, IF THE LEGAL REQUIREMENTS ARE MET, THE RIGHTS TO A PRICE REDUCTION OR WITHDRAWAL FROM THE CONTRACT, AS WELL AS COMPENSATION FOR DAMAGES.

C. POLPI IS NOT LIABLE FOR DEFECTS CAUSED BY IMPROPER HANDLING OR USE OF THE PRODUCTS BY THE CUSTOMER.

6. LIABILITY

A. POLPI IS FULLY LIABLE ONLY FOR INTENT AND GROSS NEGLIGENCE.

B. FOR SLIGHT NEGLIGENCE, POLPI IS LIABLE ONLY FOR BREACHES OF
ESSENTIAL CONTRACTUAL OBLIGATIONS (CARDINAL OBLIGATIONS) AND
LIMITED TO FORESEEABLE DAMAGE.

C. LIABILITY FOR CONSEQUENTIAL DAMAGES AND LOST PROFITS IS
EXCLUDED.

D. LIABILITY FOR DAMAGES OCCURRING DURING SHIPMENT IS LIMITED TO COVERAGE BY THE CARRIER.

7. RETURNS AND RIGHT OF WITHDRAWAL

A. CUSTOMERS HAVE THE RIGHT TO WITHDRAW FROM THE CONTRACT
WITHIN 14 DAYS.

B. TO EXERCISE THE RIGHT OF WITHDRAWAL, THE CUSTOMER MUST INFORM POLPI OF THEIR DECISION TO WITHDRAW FROM THE CONTRACT VIA A CLEAR STATEMENT (E.G., A LETTER SENT BY POST OR EMAIL).

C. THE CUSTOMER BEARS THE COSTS OF THE SHIPMENT.

C. RETURNS MUST BE MADE IN PERSON AND IN THE ORIGINAL PACKAGING AND UNUSED.

8. DATA PROTECTION

A. POLPI IS COMMITTED TO TREATING CUSTOMERS' PERSONAL DATA
CONFIDENTIALLY AND USING IT ONLY WITHIN THE FRAMEWORK OF
STATUTORY PROVISIONS.

B. DATA IS USED EXCLUSIVELY FOR PROCESSING ORDERS AND
COMMUNICATION WITH THE CUSTOMER.

C. POLPI USES ENCRYPTION TECHNIQUES TO SECURE DATA TRANSMISSION.

9. APPLICABLE LAW AND JURISDICTION

A. SWISS LAW APPLIES, EXCLUDING THE UN CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS (CISG).

B. THE PLACE OF JURISDICTION FOR ALL DISPUTES ARISING FROM THE
CONTRACTUAL RELATIONSHIP IS ZURICH.

10. FINAL PROVISIONS

A. AMENDMENTS OR ADDITIONS TO THESE T&C MUST BE IN WRITING.

B. IF INDIVIDUAL PROVISIONS OF THESE T&C ARE INVALID, THE REST OF THE CONTRACT REMAINS EFFECTIVE.

IMPRESSUM

POLPI BY SOPHIE EGGENBERGER
DUFOURSTRASSE 87
8008 ZÜRICH
SWITZERLAND

EMAIL: SOPHIE@POLPI.CH

REPRESENTED BY:
SOPHIE EGGENBERGER

VALUE ADDED TAX IDENTIFICATION NUMBER: CHE-182.439.182

 

DISCLAIMER

THE CONTENTS OF OUR PAGES WERE CREATED WITH THE UTMOST CARE. HOWEVER, WE CANNOT GUARANTEE THE ACCURACY, COMPLETENESS, OR TIMELINESS OF THE CONTENTS. AS A SERVICE PROVIDER, WE ARE RESPONSIBLE ACCORDING TO LEGAL PROVISIONS. OBLIGATIONS TO REMOVE OR BLOCK THE USE OF INFORMATION ACCORDING TO GENERAL LAWS REMAIN UNAFFECTED. HOWEVER, LIABILITY IN THIS REGARD IS ONLY POSSIBLE FROM THE TIME OF KNOWLEDGE OF A CONCRETE LEGAL VIOLATION. UPON NOTIFICATION OF SUCH VIOLATIONS, WE WILL REMOVE THE CONTENT IMMEDIATELY.